Frequently Asked Questions

We accept major credit cards (Visa, MasterCard), and PayPal for your convenience.

Yes, we prioritize your security and use encrypted payment gateways to ensure your personal and payment information is protected.

We do not charge tax or customs fees on our end. However, depending on your country, you may be responsible for any additional fees required by your local customs office upon delivery. Please check with your country’s customs office for more information on potential charges.

No, only one promo code can be applied per order.

If your package is delayed or lost, please contact us at info@jennfjewelry.com. We’ll work with you immediately to resolve the issue as quickly as possible.